Cookies Policy | West28 Casino

1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your browser or device and remember certain information about your visit. Cookies can help a website function correctly, remember preferences and provide information about how visitors use its pages.

Some cookies are placed by West28 Casino, while others may be placed by service providers that support website operation, security, analytics, communications or other digital functions. These service providers may process information collected through cookies in accordance with their own privacy information and the arrangements they have with the website operator.

Cookies may be session cookies or persistent cookies. Session cookies are normally removed when you close your browser. Persistent cookies remain on your device for a longer period or until they expire or are deleted. The period for which a cookie remains available can differ depending on its purpose and settings.

We may also use technologies that perform functions similar to cookies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies generally includes these similar technologies where appropriate.

Why cookies matter

Cookies do not usually identify you by name on their own. However, information connected with a cookie may sometimes be combined with other information, such as account, device or usage information. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

2. How West28 Casino uses cookies

West28 Casino may use cookies for several different purposes. The cookies used on a particular page may depend on the features available, the device or browser you use, your consent choices and the way you interact with the website.

Strictly necessary cookies: These support core website functions, such as page navigation, secure areas, account access, session management and the prevention of unusual or unauthorised activity. The website may not operate properly without these cookies.
Security and fraud-prevention cookies: These help identify suspicious activity, protect accounts, support identity and access controls, and maintain the integrity of the website and its services.
Preference cookies: These remember choices such as language, region, display settings, consent selections or other preferences, so that you do not need to provide the same information repeatedly.
Performance and analytics cookies: These help us understand how visitors use the website, including which pages are viewed, how visitors move through the site and whether pages or features are working as expected.
Functional cookies: These support optional features and may help provide a more consistent and useful experience across different visits or devices.
Communication and measurement cookies: Where used, these may help measure the effectiveness of website communications or understand interaction with information presented on the website.
Advertising or marketing cookies: If used, these may help manage relevant promotional content, limit repeated content or measure activity connected with advertising. Such cookies may be controlled through the consent tools made available on the website.

Information collected through cookies may include a device or browser identifier, IP address, approximate location derived from technical information, browser type, operating system, pages visited, links selected, time spent on pages, referral information and general interaction data. The information collected will depend on the cookie and the features being used.

We may use cookie information to maintain website functionality, improve content and navigation, monitor technical performance, support safer gambling controls, investigate security events, understand general usage trends and meet legal or operational obligations. Cookie information is not intended to replace responsible gambling safeguards or account verification processes.

Third-party services

Some parts of the website may use third-party services, such as security, analytics, hosting, support or embedded content providers. These providers may place or read their own cookies when their services are used. Third-party cookies are controlled by the relevant provider and may be subject to that provider’s terms and privacy information. We encourage you to review those notices where they are available.

3. Your cookie choices

Where required, West28 Casino will ask for your consent before using non-essential cookies. You may be able to select which categories of optional cookies you accept through the cookie banner, preference centre or other controls displayed on the website. Your choices may be remembered using a cookie or similar technology.

You can usually change your choices later by returning to the website’s cookie settings or by deleting cookies from your browser. If the website provides a preference control, use that control to review or update your selections. Changes may not apply immediately in every browser or to every device, and previously placed cookies may need to be deleted separately.

Browser controls

Most browsers allow you to view, block, restrict or delete cookies through their settings. The method differs between browsers and devices, so refer to the help or privacy section of your browser for instructions. You may also be able to set your browser to notify you when a cookie is being placed.

Blocking or deleting cookies may affect the way the website works. In particular, strictly necessary cookies may be required for secure login, account functions, session continuity, fraud prevention or other essential features. If these cookies are blocked, some pages, tools or services may be unavailable or may not function as intended.

Accept all available cookies where the consent tool provides that option.
Reject or disable optional cookies while allowing strictly necessary cookies.
Change your selection at a later time through the available cookie settings.
Use browser controls to remove cookies already stored on your device.
Review the privacy choices provided by third-party services that operate on or through the website.

Your cookie choices apply to the browser or device used to make those choices. If you use another browser, clear your browser data or access the website from another device, you may need to set your preferences again.

4. Privacy, updates and further information

Cookie information may be used alongside other information for the purposes described in our Privacy Policy. Our Privacy Policy explains how personal information may be collected, used, stored, disclosed and managed, and describes any rights or options that may apply to you. If there is a difference between this Cookies Policy and the Privacy Policy about the handling of personal information, the Privacy Policy will apply to that issue.

We take reasonable steps to protect information handled through the website. However, no online transmission, website or storage system can be guaranteed to be completely secure. You should use a current browser, keep your device and software updated, protect your account credentials and avoid sharing access to your account or device.

The website may contain links to websites or services operated by other organisations. Those websites may use cookies according to their own policies and settings. West28 Casino is not responsible for the cookie practices, content or security of third-party websites. You should review the applicable information before using an external service.

Policy changes

We may update this Cookies Policy from time to time to reflect changes in technology, website features, legal requirements, service providers or our information practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should check this page periodically to remain informed about how cookies are used.

Questions and requests

If you have a question about this Cookies Policy, your cookie preferences or the way information is handled through the website, please use the support or contact option made available on the West28 Casino website. Do not include unnecessary sensitive information in an enquiry. If your question concerns personal information, you may also refer to the process described in our Privacy Policy.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Where consent is required, your use of optional cookies will be based on the choices you make through the available consent controls.