Contact West28 Casino

If you need assistance with your West28 Casino account or a question about our services, contact our support team at support@west28casino.top. We aim to review enquiries carefully and usually reply within 24 hours, although response times may vary depending on the nature of your request.

West28 Casino holds two Curaçao-issued licences - one under Gaming Curaçao (GC) and one under the Curaçao Gaming Authority (CGA) - providing a dual-licensed regulatory framework for its operations.

How to get in touch

For assistance, email support@west28casino.top. To help us understand and resolve your enquiry faster, include the email address or username linked to your account, a short description of the issue, and screenshots where relevant. Please do not send your password or other sensitive security information in a message.

You can contact support about matters including:

Account access, account details and verification questions
Deposit and withdrawal enquiries
Questions about bonus terms and applicable conditions
Technical problems affecting the website or your account
Responsible gambling requests, including help with account restrictions or a break from gambling

If your enquiry concerns an account, please write from the email address registered to that account where possible. This may help us identify your request and protect your account. If you cannot access your registered email address, explain this clearly in your message so the appropriate checks can be considered.

Please send one clear message with the relevant details rather than repeating the same request. Our team will review the information provided and usually respond within 24 hours. Some enquiries may take longer where additional checks or information are required.